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Terms & Conditions

Terms & Conditions

General Terms

  • Original receipt must accompany exchange / return.
  • Product must be in original box with original accessories, packaging, manuals and registration cards in resaleable condition.
  • Refund is paid in the same manner as original method of payment for purchase, or at Tang Technology's discretion.
  • Refund cheques are mailed 14 days from date merchandise is returned.
  • Store credits are not refundable.

General Conditions

  • Product must be in undamaged, clean and otherwise new condition.
  • 20% restocking fee may apply
  • Product using toner or ink cartridge, film etc must be returned with the factory sealed toner, cartridge, film etc
  • Product that is returned incomplete or defaced –if accepted—will require a deduction.
  • This deduction is final and subsequent return of missing items will not reverse the deduction.
  • Special order items are non refundable

Prices, Quotations & Tenders

  • All quotations mailed, faxed, written, email shall only be valid for a period of 7 Days unless otherwise stated in the Sales document.
  • All tenders mailed, faxed, written, emailed are valid for a period of 30 Days unless otherwise stated in the tender document.
  • Tang Technology shall not be held responsible for changes in the delivery times, pricing or changes in specifications, by a supplier who may bring about change in the terms, conditions and pricing.

Property & Risk

  • Upon delivery and/or collection the equipment shall be at the customer’s risk.
  • Notwithstanding the above, both the legal and equittable title in and to the equipment will remain with Tang Technology, until Tang  Technology receives payment of the full purchase price together with any tax and interest payable.


  • The customer shall make payment in full without any deduction or witholding whatsoever on any account within that period shown on the invoice.
  • If payment is not received in full when due, the customer shall pay interest on the unpaid amount at a rate per annum which is 5% above the National Australia Bank Limited’s bench mark rate from time to time.
  • If payment is to be made in instalments the failure of the customer to pay an instalment in due time shall entitle Tang Technology to treat such failure as a repudiation of the whole contract by the customer and to recover damages for breach of contract.
  • Tang Technology reserves the right to defer without penalty delivery of any equipment which has been ordered by the customer so long as any amount remains overdue for payment or any credit limit is exceeded.
  • No claim by the customer in respect of the equipment comprised in one delivery of equipment shall entitle the customer to withhold payment of the whole or any part of the price payable in respect of any other delivery of equipment.

Rentals Hardware, Software & Consumables

  • Tang Technology retains all ownership rights to all items supplied to a customer for the period of a rental agreement.
  • All insurance for the items rented are at the client’s own risk.
  • Failure to return all rented items complete, undamaged & original packaging, shall result in additional penalty rental charges at a daily rate to the same value as the rental agreement, per day, per items not returned.
  • Delivery and pickup is not included in the rental charge unless stated in the terms and conditions of sale.
  • Usage of consumables (disks, tapes, ink etc) shall be charged to the customer and are not included in the cost of the rental charge.

Consequential Loss

  • Tang Technology hereby expressly excludes to the extent permitted by Law and liability (arising in contract or in tort or however otherwise arising) for:- Consequential loss or damage caused by or arising out of the use of the equipment or occurring in respect of the equipment:- Loss or damage due to due to fair wear and tear and negligence or improper use, operation, storage or handling of the use or operation of the equipment other than strictly in accordance with the products written instructions as supplied with the equipment: Loss, injury or damage arising from fire, accident, industrial dispute, civil disturbance or any other act of accidental default interfering with the manufacture, despatch or delivery of the equipment and beyond the control of Tang Technology.

Governing Law

  • These Terms and Conditions of sale shall in respect be governed by and construed within the Laws of the state of Western Australia, Commonwealth of Australia.

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