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Help Desk Support Services

Help Desk Support Services

Tang offers several support options to suit our client’s requirements and budget
We offer an array of on-site, phone and remote administration support options including ad-hoc break-fix troubleshooting and customized support contracts for ongoing emergency, administrative, preventive maintenance and immediate response service.
 

Quick Support 

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Ad-hoc

Ad-hoc support allows clients to receive IT assistance from our qualified technicians on an as-need basis.
There is no lock in contract and labour is charged at an hourly rate.
 

Pre-Paid

Pre-paid support allows clients to bulk purchase support hours at a discounted rate.
 

Service Desk

We offer service desk contracts for clients that require regular support.
A technician will attend your site on a scheduled basis to provide dedicated support.
 

Customised Support Agreements

Support agreements can be customised to each client’s unique requirements.
This can include end to end infrastructure management, assist internal IT, emergency support and on call service desk.
 

Want to know more?, contact us today

Our help desk & support specialists will be more than happy to assist you with your enquiry.

Support Team
Help Desk & Support Services Specialist

Tel: 08 9208 8888
Email: support@tang.com.au

Alternatively enter your details below and we will be in contact with to discuss your needs.


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